Pengaruh Harga, Kualitas Pelayanan, Dan E-Promotion Terhadap Minat Beli Pengguna Aplikasi Shopee (Studi Kasus Pada Mahasiswa FEB Universitas Islam Malang)

Abstract

Abstract

This study is aimed at FEB students, Islamic University of Malang. The type of research using a quantitative approach is the research used. The purpose of this study is to determine how much Price, Service Quality, e-Promotion on Consumer Purchase Interest. The independent variables used are Price, Service quality, e-Promotion, Consumer Purchase Interest is the dependent variable. The sample of this study consisted of 90 respondents who were consumers aged 19-24 years, FEB students, Islamic University of Malang who had or who often made purchases. Using a questionnaire as a data collection tool. Instrument test, Using the SPSS computer program, the data were analyzed using multiple linear regression analysis, traditional assumption test, determination test, f test, and t test. The findings of this study indicate that pricing has a major impact on consumer Purchase Interest, Service Quality, and e-promotion all have a significant impact on consumer purchase interest. price, service level, and Consumer Purchase Interest are influenced by e-Promotion simultaneously.

Keywords: Workload, Work Environment and Employee Turnover Intention.