Pengaruh Kepuasan Kerja, Budaya Organisasi Dan Kepemimpinan Terhadap Organizational Citizenship Behavior (OCB) (Studi pada Pegawai Sekretariat DPRD Kabupaten Malang)

Abstract

Abstract

 

This study was conducted to determine and analyze the effect job satisfaction, organizational culture and leadership on organizational citizenship behavior, to determine and analyze the effect of job satisfaction on organizational citizenship behavior, to determine and analyze the effect of organizational culture on organizational citizenship behavior and to determine and analyze the effect of leadership on organizational citizenship behavior. The type of research used is a quantitative approach. The population in this study were employees of the Secretariat DPRD Malang with 87 people with a saturated sample of as much as the total population. Data collection techniques using a questionnaire. The data analysis technique in this study uses classic assumption test, multiple regression, t-test, F-test and coefficient of determination which is processed using the SPSS software progam (version 16.0). Simultaneously there is a significant positive effect the variables of job satisfaction, organizational culture and leadership on organizational citizenship behavior. Partially, job satisfaction has a significant positive effect on organizational citizenship behavior. Organizational culture has a significant positive effect on organizational citizenship behavior. Leadership has a significant positive effect on organizational citizenship behavior.

 

Keywords : Job Satisfaction; Organizational Culture; Leadership; Organizational Citizenship Behavior (OCB)