ANALISIS KEPERCAYAAN MASYARAKAT KOTA MALANG TERHADAP LEMBAGA KEUANGAN SYARIAH

Riski Amalia, Maslichah Maslichah, Junaidi Junaidi

Abstract


The purpose of this study was to analyze the effect of Malang people's trust in Islamic Financial Institutions. The population is the people of Malang city and the sample technique is purposive sampling with a sample of 100 respondents. The data method uses a Likert scale and the data analysis where the results of the study explain that the criteria public trust with the Transparency indicator has an average of 3.97 and a standard deviation of 0.684. Public trust based on the Accountability indicator has an average of 3.97 and a standard deviation of 0.659. Public trust based on the accountability indicator has an average of 4.05 and a standard deviation of 0.675. Public trust based on independence has an average of 4.01 and a standard deviation of 0.730. Public trust based on justice has an average of 3.93 and a standard deviation of 0.710. Public trust based on Shariah Compliance has an average of 4.05 and a standard deviation of 0.667. There are two statement in the Responsibility and Sharia Compliance indicators which have the highest value in the category with the same average value of 4.05.

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