ANALISIS PENGARUH KEAMANAN, KEPERCAYAAN DAN KEMUDAHAN TERHADAP INTENSI MUZAKKI DALAM MEMBAYAR ZAKAT MENGGUNAKAN APLIKASI DIGITAL (Studi pada Aparatur Sipil Negara di Kabupaten Malang)
Abstract
To increase zakat receipts, BAZNAS continues to innovate. BAZNAS has provided a number of online platforms that can be accessed by the general public. This study aims to see whether there is an influence of security, trust and convenience factors on the intention of muzakki to pay zakat using digital applications. This study uses a correlational method and samples carried out using the probability sampling method together with the accidental sampling method with a sample size of 110 respondents. The data collection method uses a questionnaire via a google form link that has been distributed to the State Civil Apparatus (ASN) in Malang Regency. Data analysis used in this study is the validity test and reliability test, normality test, multicollinearity test and heteroscedasticity test, multiple linear regression analysis test, Spearman rank correlation test using SPSS 25 software: (1) Security has a positive and significant effect on the intention of muzakki to pay zakat using digital applications. (2) Trust has a significant positive effect on the intention of muzakki to pay zakat using digital applications. (3) Convenience has a positive and significant influence on the intention of muzakki to pay zakat using digital applications.
Keywords: Security, Trust, Convenience, Muzakki's Intention in Paying Zakat Using Digital Applications
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