Pengaruh Literasi Keuangan, Persepsi Risiko, dan Persepsi Kemudahan terhadap Penggunaan E-wallet (Pada UMKM di Kota Malang)
Abstract
The purpose of this study was to determine and analyze the influence of financial literacy, risk perception, and perceived ease of use on e-wallet use among Micro, Small, and Medium Enterprises (MSMEs) in Malang City. This study employed a quantitative approach with a Likert scale as the variable measurement instrument. The sample consisted of 392 respondents, determined using a non-probability sampling technique with a purposive sampling approach, with the criteria being MSME owners or managers in Malang City who use digital wallet services. Primary data were collected through an online questionnaire. Data analysis was conducted through a series of tests, including validity, reliability, classical assumption tests, and multiple linear regression. Hypothesis testing was conducted using t-tests (partial), F-tests (simultaneous), and coefficient of determination tests using SPSS 26 software. The results showed that, partially, financial literacy, risk perception, and perceived ease of use significantly influence the decision to use e-wallets among MSMEs in Malang City.
Keywords: Financial literacy, risk perception, perceived ease of use
Full Text:
PDFReferences
Alfian, M., & Widodo, N. M. (2024). Persepsi Manfaat dan Persepsi Resiko Terhadap Penggunaan Digital Payment dengan Trust Sebagai Variabel Mediasi Studi pada Desa Se Kabupaten Tegal. 8(2021), 2735–2746.
Aqilah. (2024). UMKM di Kota Malang Terus Bertambah, Terbanyak di Lowokwaru.
Asmara, C. D., & Yuana, P. (2023). Keuangan Terhadap Manajemen Keuangan. Jurnal Management Risiko Dan Keuangan, 2(4), 325–335.
BIS. (2023). The Future Monetary System. 117–143. https://doi.org/10.1007/978-3-031-44248-3_5
Fadhilah. (2025). Digitalisasi sistem pembayaran dan dampaknya terhadap inklusi keuangan di indonesia. 02, 13–18.
Featherman, M. S., & Pavlou, P. A. (2003). Predicting e-services adoption : a perceived risk facets perspective. 59, 451–474. https://doi.org/10.1016/S1071-5819(03)00111-3
Fred, D., & Davis, B. F. D. (1989). Perceived Usefulness , Perceived Ease of Use , and User Acceptance of Information Technology. September, 319–340.
Indriyani MS, E., Fatma, F., & Hasyim, R. (2022). The Effect Of Perceived Risk, Financial Knowledge And Government Support On User Interest With Perceived Usefulness As An Intervening Variable: Study On E-Wallet Users In Sulawesi. Jurnal Manajemen Universitas Bung Hatta, 17(2), 192–206. https://doi.org/10.37301/jmubh.v17i2.20886
Kim, C., Mirusmonov, M., & Lee, I. (2010). An empirical examination of factors influencing the intention to use mobile payment. Computers in Human Behavior, 26(3), 310–322. https://doi.org/10.1016/j.chb.2009.10.013
Krisnawati, M., Wienadi, J., & Wiradinata, T. (2021). Effect of Consumer Trust and Perceived Risk on e-Wallet Adoption: Consideration for Technology Startup Entrepreneurs. Jurnal Entrepreneur Dan Entrepreneurship, 10(2), 101–108. https://doi.org/10.37715/jee.v10i2.2212
Liébana-Cabanillas, F., García-Maroto, I., Muñoz-Leiva, F., & Ramos-de-Luna, I. (2020). Mobile payment adoption in the age of digital transformation: The case of apple pay. Sustainability (Switzerland), 12(13), 1–15. https://doi.org/10.3390/su12135443
Monica, F., & Japarianto, E. (2022). Analysis of the Influence of Perceived Ease of Use and Perceived Enjoyment on Behavioral Intention in Digital Payment. Journal of Marketing Management, 16(1), 9–15. https://doi.org/10.9744/pemasaran.16.1.9
Potrich, A. C. G., Vieira, K. M., & Kirch, G. (2018). How well do women do when it comes to financial literacy? Proposition of an indicator and analysis of gender differences. Journal of Behavioral and Experimental Finance, 17, 28–41.
Reynaldy, B. (2024). 96% Masyarakat Indonesia Sudah Menggunakan E-Wallet. GoodStats Data.
Riskawati, I. (2025). The Effect of Perceived Ease, Risk and Financial Literacy on the Use of QRIS as a Digital Payment in MSMEs. Journal of Islamic Finance and Banking, 7(1), 155–176. https://doi.org/10.21580/al-arbah.2025.7.1.26744
Sugiyono. (2019). Metode Penelitian Kuantitatif, Kualitatif, dan R&D (M. Dr. Ir. Sutopo.S.Pd (ed.); Cetakan Ke). ALFABETA, cv Hotline :081.1213.9484 Bandung, Jl. Gegerkalong Hilir No.84 Fax.(022)2020373, Telp. (022) 2008822 Website:www.cvalfabeta.com Email:alfabetabdg@yahoo.co.id.
Sugiyono. (2023). Metode Penelitian Kuantitatif, Kualitatif, dan Kombinasi (Mixed Methods). Alfabeta.
Sumartini, A. R., Suprapti, N. W. S., Piartrini, P. S., & Sukaatmadja, I. P. G. (2024). Digital financial literacy and self-efficacy in increasing intention to use digital bank with the technology acceptance model theory approach. International Research Journal of Management, IT and Social Sciences, 11(6), 252–263. https://doi.org/10.21744/irjmis.v11n6.2474
Tarisa, P., & Puspitaningrum, D. (2025). Pengaruh Persepsi Kemudahan , Persepsi Keamanan , Persepsi Manfaat , dan Financial Literacy terhadap Minat Penggunaan E-wallet pada Generasi Z di Kabupaten Boyolali ekonomi dan sosial masyarakat global . Kemudahan akses internet serta meningkatnya elektro. 5(September).
Venkatesh, V., & Bala, H. (2008). Technology acceptance model 3 and a research agenda on interventions. Decision Sciences, 39(2), 273–315. https://doi.org/10.1111/j.1540-5915.2008.00192.x
Winahyu, D. (2025). QRIS Tembus 869 Ribu Merchant di Malang, BI Gencarkan Inovasi Pembayaran Digital Cross Border.
Refbacks
- There are currently no refbacks.
e_Jurnal Ilmiah Riset Akuntansi is indexed by:
e_Jurnal Ilmiah Riset Akuntansi is licensed under a Creative Commons Attribution 4.0 International License


