Pengaruh Sistem Pengendalian Manajemen, Pengembangan Karir, dan Disiplin Kerja Terhadap Kinerja Karyawan Pada Bank Muamalat Kota Malang

Abstract

This study aims to analyze the simultaneous and partial effects of management control systems, career development, and work discipline on employee performance at Bank Muamalat Branch Office, Malang City. This research is grounded in Goal Setting Theory (Locke) and Agency Theory (Jensen & Meckling). A descriptive quantitative approach was employed using saturated sampling, whereby all 35 employees of Bank Muamalat Malang served as respondents. Data were collected through Likert-scale questionnaires and analyzed using multiple linear regression via SPSS. The results reveal that simultaneously, all three variables significantly influence employee performance (F = 72.584; sig. = 0.000), explaining 86.3% of the variance in employee performance (Adjusted R² = 0.863). Partially, only career development has a significant positive effect on employee performance (t = 6.531; sig. = 0.001; β = 0.707), while management control systems (t = 1.281; sig. = 0.210) and work discipline (t = 1.121; sig. = 0.271) show no significant partial effects. These findings indicate that in the Islamic banking context, investment in career development—including training, professional certification, and transparent promotion pathways—constitutes the most effective strategy for enhancing employee performance.

Keywords: Management control system, career development, work discipline, employee performance, islamic bank.